Barz Casino Terms and Conditions

Welcome to Barz Casino. These Terms and Conditions govern your access to and use of our website at barz.com, including all games, promotions, and services we offer. By registering an account or using any part of our platform, you agree to be bound by these terms in full. Please read them carefully before proceeding. If you do not agree with any part of these terms, you must not use our services. At Barz Casino, we are committed to providing a fair, secure, and transparent gaming environment for all our players.

1. About Us

We are White Hat Gaming Limited, a company registered in Malta under company registration number C73232, with our registered office at 85 St John Street, Valletta, VLT1165, Malta. Our Barz Casino platform operates under two regulatory licences: a Great Britain licence issued by the UK Gambling Commission (account number 52894), and a Malta Gaming Authority licence (MGA/B2C/370/2017, issued 01/08/2018) governing all other customers. For the purposes of these terms, governing law is that of Malta. Our designated Alternative Dispute Resolution provider is eCOGRA.

2. Eligibility and Account Registration

To register and use our services at Barz Casino online, you must meet the following requirements:

• You must be at least 18 years of age or the legal minimum age for gambling in your jurisdiction, whichever is higher.
• You must be located in a jurisdiction where online gambling is legally permitted.
• You must not reside in any of our restricted territories as listed in Section 7 of these terms.
• You must register using accurate, complete, and current personal information.
• You may hold only one account with us at any time. Duplicate accounts will be closed.
• You must not use our services on behalf of any third party.

We reserve the right to request identity verification at any time. At Barz, we require KYC (Know Your Customer) documentation including proof of identity, age, address, payment method ownership, and source of funds. A cumulative deposit verification check is triggered at EUR 2,000.

3. Deposits and Withdrawals

3.1 Deposits

The minimum deposit on our Barz Casino platform is $20 (or local currency equivalent). We accept the following payment methods: Visa, Mastercard, Paysafecard, Skrill, and Apple Pay. All payment methods must be registered in your own name — we do not accept third-party payments. We do not accept cryptocurrency or cash transactions. Players must register and play in their country's local currency; where a local currency is unavailable, EUR applies as the default.

3.2 Withdrawals

Our minimum withdrawal amount is NZ$20 or local equivalent. To be eligible for a withdrawal, you must have made at least one lifetime purchase and wagered your deposit in full at least once. We process withdrawals back to the same method used for the original deposit. Withdrawal methods become available after a successful deposit using that same method.

The following withdrawal limits apply at Barz Casino:

• Maximum withdrawal: NZ$5,000 (or local equivalent) per week (higher limits apply for VIP members).
• Maximum payout from a single bet or spin: NZ$250,000 (excluding progressive jackpots).
• Wins of NZ$100,000 or more are paid in ten equal monthly instalments of 10% per month.
• Jackpot wins above NZ$250,000 may take up to 30 days to process.
• Progressive jackpots are paid in full.

After approval, withdrawals are processed immediately but may take up to 3 working days to reach your account depending on your payment method. Our standard pending review period is 1–2 days, during which verification checks are completed.

4. Bonuses and Promotions

4.1 Welcome Offer

We offer new players at Barz Casino a Superstar Welcome Package across the first three qualifying deposits. The Barz Casino welcome offer is structured as follows:

• 1st Deposit: 150% match bonus up to $500 + 50 Free Spins on Book of Dead + 500 Drumsticks loyalty points.
• 2nd Deposit: 50% match bonus up to $750 + 30 Free Spins on Starburst.
• 3rd Deposit: 25% match bonus up to $1,000 + 70 Free Spins on Gonzo's Quest.

The total Barz Casino bonus package is worth up to $2,250 plus 150 free spins. A minimum deposit of $20 applies to each qualifying deposit. Deposits made via Skrill or Neteller are not eligible for this welcome package. We do not permit combining the welcome offer with any other promotion.

4.2 Wagering Requirements

All welcome bonus funds are subject to a wagering requirement of 40x the total combined value of the deposit, bonus, and free spin winnings. General promotional bonuses also carry a standard wagering requirement of 40x. Game contributions toward wagering are as follows:

• Slots: 100% (some titles contribute 20% or 0% — refer to our exclusion list).
• Scratchcards and Keno: 100%.
• Table Games: 0%.
• Video Poker: 0%.
• Jackpot and Progressive Games: 0%.

While a bonus is active, the maximum permitted bet is $5 (or the welcome wagering cap equivalent). This rule is waived for bets under approximately NZ$5. Bonus funds expire after 30 days; free spins expire after 10 days. Free spin winnings from welcome deposit spins are capped at $20. Instant bonuses are capped at 10x; no-deposit wins are capped at NZ$100.

4.3 Loyalty Programme — Drumsticks

At Barz Casino, we operate a Loyalty Points programme using our in-brand currency called Drumsticks. Points are awarded for gameplay and can be redeemed for bonus funds subject to standard wagering terms. Please note that Drumsticks reset after 30 days of account inactivity. Our VIP programme provides elevated withdrawal limits, personalised offers, and additional perks. We also run recurring promotions including cash prize giveaways such as our Major Cash Giveaway ($15,000 in prizes) and holiday competitions.

5. Games and Platform

Our Barz Casino online library includes thousands of titles across multiple categories: Slots, Live Casino, Table Games, Jackpots, Video Poker, Scratchcards, Keno, and Live Game Shows. We work with leading game providers including Play'n GO, NetEnt, Pragmatic Play, Microgaming, Red Tiger, Blueprint Gaming, Big Time Gaming, Push Gaming, Evolution, and Ezugi. Our platform is fully accessible via desktop browser and responsive mobile/tablet web — no dedicated native app download is required.

6. Responsible Gambling

We at Barz Casino are fully committed to responsible gambling. We provide a range of tools to help you manage your play, including deposit limits, session time limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we encourage you to use these tools or contact our support team immediately. We also recommend reaching out to independent organisations such as GamCare, BeGambleAware, and Gambling Therapy.

7. Restricted Territories

We do not offer our services to players located in the following countries (this list is not exhaustive): USA, Australia, Austria, Belgium, Brazil, Bulgaria, China, Czech Republic, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Israel, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Switzerland, Thailand, Turkey, Ukraine, and UAE. Additional restrictions on jackpot games apply in Azerbaijan, Japan, Malaysia, Qatar, and Tunisia. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before using our services.

8. Intellectual Property

All content on the Barz Casino platform — including but not limited to software, graphics, logos, text, and game content — is owned by or licensed to us. You may not reproduce, copy, modify, distribute, or exploit any part of our platform without our express written consent. We reserve all intellectual property rights not explicitly granted to you under these terms.

9. Termination and Suspension

We reserve the right to suspend, restrict, or close your account at any time if we have reason to believe you have breached these Terms and Conditions, engaged in fraudulent activity, provided false information, or violated applicable laws or regulations. Upon closure, any real money balance (excluding bonus funds under active wagering) will be returned to you subject to our standard verification process.

10. Disputes and Complaints

If you have a complaint regarding our services, we ask that you first contact our support team via Live Chat or email. We will make every effort to resolve your concern promptly. If you are not satisfied with our resolution, you may escalate your complaint to our approved Alternative Dispute Resolution provider, eCOGRA, at ecogra.org. UK players also retain the right to escalate to the UK Gambling Commission.

11. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or regulatory obligations. We will notify you of any material changes via email or a prominent notice on our platform. Your continued use of our Barz Casino services following any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

12. Contact Us

If you have any questions about these Terms and Conditions or our services, please do not hesitate to contact our customer support team. We are available via Live Chat and email through our Contact Us page. Our support team operates in English and is available to assist you with account queries, bonus questions, withdrawal requests, and general enquiries about our Barz Casino platform.